Frequently Asked Questions
Investment & Ordering
How much does a custom playhouse cost?
Every project is a unique work of art, so pricing varies based on size and complexity. Our custom builds average around $40,000 USD. A flat design fee is required to begin the creative process. Final costs are influenced by materials, amenities (like HVAC or electricity), and logistical factors like shipping and site prep.
How do I order a custom playhouse?
The first step is filling out our Quote Request Form below the FAQ. Once submitted, we’ll contact you within 1–3 business days to discuss your vision. To move forward with an accurate quote, we will then schedule a formal design session to finalize the details.
Do you provide financing?
We do not offer in-house financing at this time. We encourage our commercial or nonprofit clients to explore grants or business loans as they apply to their organization.
What is your return/refund policy?
Due to the bespoke nature of our playhouses, we do not offer returns or refunds. However, we stand firmly behind our craftsmanship. If you have concerns at any point during the process, please reach out to us immediately so we can address them.
Build & Shipping
How long is the total process?
Quality craftsmanship takes time. While smaller projects can take 2 months, our average lead time is 4–6 months. Some of our most complex, multi-story structures may take up to a year to complete.
How do you ship the playhouses?
We ship internationally! Domestically, we typically ship in pieces using 53’ step-deck trucks. For overseas projects, we utilize sea containers. We work with a trusted network of carriers to secure the best possible shipping rates for our clients.
Do you build to hurricane or local codes?
Yes. We have experience building to strict hurricane codes and specific local bylaws. Please specify any requirements in your quote request so we can ensure your structure is fully compliant.
Materials & Safety
What are the playhouses made of?
We use premium cedar as our primary building material. To create our signature "mystical" look, we use specialized foam with a durable hard coating. Depending on the design, we can also incorporate real stone or other high-end materials.
How do you ensure the structures are safe?
Safety is our top priority. We follow strict playground guidelines—checking for secure railings, smooth edges, and stable footing. Every structure is safety-scanned and "kid-tested" by our own families before it is approved for yours.
What maintenance is required?
Our builds are designed to withstand the elements, but we recommend minor maintenance like paint touch-ups every few years and regular cleaning. While winter covering isn't required, it can help preserve the finish in harsher climates.
Features & Customization
Can they have electricity, heat, or AC?
Absolutely! We can fully equip your playhouse with modern amenities. Just let us know which features you are interested in when you fill out your quote request.
Can you remodel an existing playhouse?
Yes, we can! We enjoy bringing existing structures back to life. Please submit a quote request with photos and your vision for the remodel to get started.
Is there a warranty?
We provide a one-year limited warranty on the workmanship of all our playhouses. We stand by our products and encourage you to reach out immediately if any issues arise.

